ajila | Industries

Transform your onboarding and retention processes into digital customer experiences

With the ajila Platforms for banks, we help to efficiently and digitally handle all business processes from KYC (Know Your Customer), lead generation via mortgage calculator to the conclusion of all customer contracts with online forms, contract generation and electronic signatures with one solution approach. Up to several thousand PDF documents and contracts become a digital experience thanks to our platforms and know-how based on over 20 years of experience.

Roger Wüthrich-Hasenböhler
CDO | Swisscom (Schweiz) AG

"Our subsidiary Ajila has implemented a digitized account opening process at a cantonal bank that allows customers to open an account without human intervention. Online identification takes place via smartphone, is legally recognized and absolutely secure. This is an innovation. The advantage is now becoming apparent with the bank merger. In March, there were six times as many online account openings as in the first two months."

Confidentiality
Ajila always treats customer data confidentially and is compliant with CH-DSG and EU-GDPR
Data processing
Form data is only stored temporarily and is irrevocably deleted after successful transaction
Location
Form data is only processed at an ISO 27001 cloud provider in Switzerland
Encryption
The form data is always encrypted during transmission and at rest
Access
Very restricted access policy by vetted employees of ajila AG or Swisscom. Accesses only allowed from Switzerland
Consistent identification
Data collection & identification is carried out in accordance with the Money Laundering Act (GwG), zertES & eiDAS

Increase your conversion rate by providing your customers with simple and automated onboarding and retention processes that are available 24/7.
Identify your customers at the highest level according to the Money Laundering Act (GwG), zertES & eiDAS and cover all FINMA and BaFIN requirements
Automatically authorize your customers to sign at the highest level with our identification process: the Qualified Electronic Signature.

The process revolution for banks

Client onboarding and client retention in a 100% digital customer journey!

Transform your onboarding and retention processes into digital customer experiences

We guarantee:

More customers

Higher customer satisfaction

Cost reduction

Resource Saving

Use Case: Client Onboarding

All included!

Roger Wüthrich-Hasenböhler
CDO | Swisscom (Schweiz) AG

This is why banks trust us

More conversions thanks to digitization

Strong partners

The process revolution for banks

Client onboarding and client retention in a 100% digital customer journey!

Transform your onboarding and retention processes into digital customer experiences

We guarantee:

More customers

Higher customer satisfaction

Cost reduction

Resource Saving

Use Case: Client Onboarding

All included!

Roger Wüthrich-Hasenböhler CDO | Swisscom (Schweiz) AG

This is why banks trust us

More conversions thanks to digitization

Strong partners

Roger Wüthrich-Hasenböhler
CDO | Swisscom (Schweiz) AG