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100% digital end-to-end customer journeys for:

Authorities/eGovernment »

Banking »

Insurances »

Digital & individual invoicing with Twint connection & further functions for:

Energy providers »

Standardize your HR processes - 100% digital!

Human Resources »


From strategy consulting to project implementation:

Expertise »


We are your specialists when it comes to the following topics:

Online forms »

Digital signature »

Digital 360° communication »


We stand by your side!

Service Desk »

Plattform Status »

Application sections, forms and contracts 100% digital



Sign digitally with legal validity




Digital customer communications on all channels



Ready for a new challenge? Become part of our team!

Career »

Get to know us and our team:

Who we are »

We embody our values - be a part of it.

Values »

Digital government processes for your citizens

Government processes in a 100% digital journey!


Transform your citizen processes into digital customer experiences

With the ajila Platforms for public authorities, we enable the digitalization of citizen processes to make them more effective, efficient and user-friendly. This enables improved service quality for citizens and promotes progress in administration. Up to several thousand PDF documents and contracts become a digital citizen experience thanks to our platforms and know-how based on over 20 years of experience.

We guarantee:


Optimized user friendliness

Citizens can submit applications conveniently from home or on the move without having to physically go to the authority. The flexibility of being able to handle matters around the clock increases customer satisfaction and strengthens the positive image of the authorities.


Cost savings

Die Digitalisierung von Bürgerprozessen bietet auch finanzielle Vorteile. Durch den Verzicht auf physische Dokumente und die Reduzierung von Papier- und Druckkosten werden Ressourcen eingespart.


Transparency and traceability

Digital citizen processes create transparency and traceability. Citizens can track the status of their applications online and get a clear overview of the progress of their affairs.

Michael Wyss

"We want to provide our citizens with a fully digital user experience for our services with all end devices. The Digital Deals form platform from ajila enables us to offer around 700 form processes across cantons with the same platform thanks to the integration of ePayment , cards or electronic signatures digitally and without media discontinuity."

This is why authorities trust us

  • Confidentiality
    Ajila always treats customer data confidentially and is compliant with CH-DSG and EU-GDPR
  • Data processing
    Form data is only stored temporarily and is irrevocably deleted after successful transaction
  • Location
    Form data is only processed and stored at an ISO 27001 cloud provider in Switzerland
  • Encryption
    The form data is always encrypted during transmission and at rest
  • Access
    Very restricted access policy by vetted employees of ajila AG or Swisscom. Access only allowed from Switzerland

More efficiency and resources, thanks to digitization

We show you how we not only digitize processes for public authorities, but revolutionize them.

  • Increase your efficiency by offering your citizens simple and automated processes that are available 24/7.
  • Identify your guarantors at the highest level according to the Money Laundering Act (GwG), zertES & eiDAS and cover all requirements of FINMA and BaFIN
  • Automatically authorize your citizens to sign at the highest level through our identification procedure: the Qualified Electronic Signature

Strong partners

Benefit from our excellent relationships with our renowned partners from day one.

Logo - Swisscom
Logo - Adobe
Logo - SAP
Logo - Opentext