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100% digital end-to-end customer journeys for:

Authorities/eGovernment »

Banking »

Insurances »

Digital & individual invoicing with Twint connection & further functions for:

Energy providers »

Standardize your HR processes - 100% digital!

Human Resources »


From strategy consulting to project implementation:

Expertise »


We are your specialists when it comes to the following topics:

Online forms »

Digital signature »

Digital 360° communication »


We stand by your side!

Service Desk »

Plattform Status »

Application sections, forms and contracts 100% digital



Sign digitally with legal validity




Digital customer communications on all channels



Ready for a new challenge? Become part of our team!

Career »

Get to know us and our team:

Who we are »

We embody our values - be a part of it.

Values »

ajila Cloud Platforms

For digitizing paper-based business processes and cross-channel customer communications.


All Customer Business Processes 100% Digital

The ajila Platforms consist of the Forms, Signing, and Communication Hubs, featuring a variety of modular and flexible functions to scale the digitization of all company processes – from application workflows, forms, contracts, electronic signatures, to cross-channel communication.

There are no limits to digital transformation!


Our "best-practice" role model, combined with the central "Forms Component Library," enables the scalable implementation of hundreds of business processes.


Our platform is built on a modern cloud architecture with numerous modular units that can be flexibly combined to create new solutions.


Our platform offers standardized REST interfaces for data exchange with your existing specialized systems.


The platform's modules can be easily customized to suit your specific business process requirements.

Highest Security Standards

We strictly adhere to our "Data Governance and Security Principles" to meet the high demands of banks, insurance companies, authorities, and other industries.


Application Workflows, Forms, and Contracts 100% Digital

The ajila Forms Hub™️ is the Swiss cloud platform for businesses and authorities to fully digitize hundreds of analog, paper-based business processes (Inbound data).

  • Intelligent online forms instead of PDFs
  • Consistent data instead of inquiries
  • Interactive and online instead of paper and mail
  • Available anytime across channels on websites, portals, and apps.

Further Information


100% Digital Signature Processes

The ajila Signing Hub™️ is the Swiss cloud platform for businesses and authorities to completely digitize paper-based signature processes.

  • Sign online, easily and quickly, instead of sending contracts via paper and mail
  • Online identification for the highest signature level (QES), replacing physical meetings
  • Your corporate branding instead of interrupting the brand experience.

Further Information


Customer Communications Across All Channels

The ajila Forms Hub™️ is the Swiss cloud platform for businesses and authorities to fully automate customer communications across online and offline channels (Outbound data).

  • Automated mass production of structured documents
  • Event-driven, online, and offline communications.

Further Information

End-to-End Digital Onboarding for Your Customers

With the ajila Cloud Platforms, countless business processes can be digitally mapped in a few steps – from application to signature.


Digital Data Capture

Data input occurs through an adaptive online form, available on the website, an app, or an intranet.



Document Review

After entering all necessary information, the required contract document is generated individually in real time. It's now ready for the applicant's review.



Digital Payment

Thanks to seamless integration with common payment services, the applicant can directly pay for any payable documents online.



Online Identification

With a valid passport or identity card, the applicant can now identify themselves via smartphone anytime (24/7) for a qualified electronic signature (QES).



Electronic Signing

Through online identification, the applicant is registered for a qualified electronic signature (QES). The contract can be signed, and the application completed.


Tailored Customer Communication...

Don't leave your customers hanging after successful onboarding. Keep communication ongoing and guide them through additional processes or offer extra services. Use an adaptive template for all channels and cross-media communication at all levels.


...and Customized Mass Output.

Has your customer chosen a subscription service with monthly billing? Using templates and assets, communicate individually with your customers even in bulk. Generate personalized documents quickly and provide them to recipients via email, a customer portal, or mail.


Security & Data Governance

by design

  • Confidentiality
    Ajila always treats customer data confidentially and complies with CH-DSG and EU-GDPR.
  • Data Processing
    Form data is only temporarily stored and permanently deleted after a successful transaction.
  • Location
    Form data is processed and stored only by an ISO 27001 cloud provider in Switzerland.
  • Encryption
    Form data is encrypted during transmission and while at rest.
  • Access
    Highly restricted access policy by approved employees of ajila AG or Swisscom. Access allowed only from Switzerland.

Test Live for Free

Convince yourself and test a selection of processes implemented using ajila Cloud Platforms in real time below.

Weitere anzeigen

Bring efficiency to your processes and save valuable resources.

We're happy to provide free consultation and look forward to your non-binding contact.

Satisfied Customers

We're proud to have been shaping digital business processes and customer communications for outstanding companies across various industries since 2003.

Versicherungen _ Concordia
Versicherungen _ AXA
Automobil _ AMAG
Versicherungen _ Helvetia
Energie _ ABB
Energie _ AEW
Sonstige _ Bilfinger
Behörden _ Kanton Aargau
Einzelhandel _ Coop
Banking _ CS
Energie _ EKZ
Transport _ Galliker Transport
Behörden _ SECO
Einzelhandel _ Migros
Behörden _ Jura
Versicherungen _ Sanitas
Banking _ UBS
Behörden _ Arma Suisse


Benefit from our excellent relationships with renowned partners starting from day one.

Logo - Swisscom
Logo - Adobe
Logo - SAP
Logo - Opentext